Friday, 7 December 2012

Terms & Conditions

The following list of core values reflects what is truly important to us and what we will offer to our customers.We will not compromise on these values as these value underscore the customer-centric culture of Arya Travels.

Focus on Quality and Safety: The safety of you and your family is absolutely crucial and we ensure your safety by providing quality-checked vehicle(s) and well trained chauffeurs for every trip. It goes without saying that providing superior quality is an integral part of all our processes. Therefore, we perform a quality check of the vehicle(s) that you rent from us. For us quality doesn't translate to just the condition of the vehicle, but also the quality of the service that our chauffeur's provide during the journey. So we enlist chauffeurs who can understand the importance of providing quality service and making the trip memorable for you.  

Reliability:  At Arya Travels, we value our customer's time and comfort more than anything else. So we place utmost emphasis on providing on-time and reliable service to our customers for their travel needs. We guarantee to provide you the vehicle of your choice at the time of your selection.

 Customer Service: Providing superior customer service to our customers is one of our core operating principles. We will go the extra mile satisfy and delight our customers. We want to meet and exceed your expectations on every trip you take with us. We promise to provide you with back-ups in case of any unanticipated circumstances or emergencies and also keep you posted regarding the whereabouts of the vehicle until it gets to your door.  

Social Responsibility: Arya Travels is driven by a set of values around conducting our business in a socially and environmentally responsible manner. We believe that by being proactive and socially responsible, we can address critical environmental and social issues that affect each and everyone of us on a day-to-day basis. We at Arya Travels think Green, and have launched the Go-Green initiative. The goal of this initiative is to create a culture of environmental preservation by planting a sapling/tree for every vehicle we rent out. Arya Travels aims to be socially responsible by conserving and prote-cting our environment for future generations, and to also protect human health through environmental stewardship.We aim to not only reduce the impact of CO2 emissions on the air we breathe, but also lead by example to ensure that the positive environmental impact becomes a habit and a goal for every member of the society.

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